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us,
Manitowoc Foodservice

Our Vision

We are the global leader in professional foodservice equipment and systems.


Our Mission

To create value for customers, employees and shareholders by integrating food, technology and people to build and deliver the highest quality, innovative products and systems, offer best-in-class global service, and enable healthy and safe food experiences.

Our Values

We work as a collaborative team, passionately pursuing excellence with integrity. We enjoy transforming challenges into opportunities. Trust us to deliver solutions quickly and consistently.
 

Integrity

INTEGRITY

We are transparent and consistent in our decisions and actions, and treat employees and customers with respect.

Passion

PASSION

We have a passion to exceed expectations and always go the extra mile.

Teamwork

TEAMWORK

We appreciate constructive and effective cooperation with our colleagues and customers.

Entrepreneurship

ENTREPRENEURSHIP

We challenge the status quo, are agile and fast in responding to customers, while fighting bureaucracy and taking business risks if needed.

Accountability

ACCOUNTABILITY

We deliver what we promise, and we promise what we deliver.

We are Where You are

With production, distribution and factory authorized service agents around the world, you can trust Manitowoc Foodservice to help keep your operation running smoothly.


We are Where You are

 
Manitowoc Foodservice operates in 38 locations in 12 countries serving customers in 100 countries around the globe. Our worldwide distribution model offers fast and easy access to the equipment you need, when and where you need it. Our network of factory authorized service agents is just a call away with the OEM parts to keep your operation up and running to peak performance.

Global Sales & Support

Across the street or around the globe, we have sales, support, and service teams located in your area to make doing business with Manitowoc Foodservice as simple as possible.

Few foodservice manufacturers can boast the global capabilities of Manitowoc Foodservice. Because we have customers in every region of the world, we have facilities and teams around the global to care for them. Our worldwide distribution model allows customers fast and easy access to equipment they need, when and where they need it, with the knowledge that the equipment meets local specifications. If you require service, you can rest assured that our network of Factory Authorized Service agents is just a call away with OEM parts to keep customers up and running to peak performance.
 
Sales
Support
KitchenCare
Our People
Our experts speak your language. Let's talk about culinary trends. Let's discuss how technology can improve productivity and profitability. Manitowoc Foodservice is fluent in foodservice.
Our People

History

We are proud of our past and excited about our future! 
In over 70 years in the foodservice industry, we have built 24 strong brands. What’s next? Innovative technologies designed to optimize kitchens. It all adds up to a promising future.

1902

The Manitowoc Dry Dock Company, located in the lakeshore community of Manitowoc, Wisconsin, is founded. 
 

1916

The company changes its name to Manitowoc Shipbuilding Company.
 

1945

The company begins an endeavor called Manitowoc Equipment Works to build refrigerated display cases.
 

1948

Manitowoc Equipment Works designs and distributes Sub-Zero upright freezers.
 

1950

The MagicMatic chest freezer displays and stores frozen food for grocery stores and restaurants.
 

1952

Manitowoc Shipbuilding Company reorganizes to reflect its diversity, renaming itself The Manitowoc Company, Inc.
 

1966

Manitowoc begins producing commercial ice-making machines.
 

1967

After designing a simpler concept that used 50% less energy than other ice machines on the market, the Manitowoc Ice-Mobile crisscrosses the country for 18 months to demonstrate the company’s reliable ice cubers, flakers and dispensers.
 

1976

McDonald’s purchases its first Manitowoc Ice machines.
 

1992

Manitowoc Ice becomes the first company in the industry to use an environmentally friendly refrigerant.
 

1994

Manitowoc begins a joint venture with Hangzhou Household Electric Appliance Industrial Corporation.
 

1997

Manitowoc Equipment Works is renamed Manitowoc Ice. The company buys SerVend International, a producer of ice and beverage dispensers for quick-service restaurants and convenience stores.
 

2000

Manitowoc becomes the 100% owner of its former joint venture in China. 
 

2008

Manitowoc acquires Enodis, adding leading brands on the “hot side” of the foodservice business as a complement to its class-leading “cold side” products. Enodis traces its roots to a small grocery and pharmacy, S&W Berisford, founded in 1851 in Manchester, England.
 

2009

Manitowoc Foodservice receives its first ENERGY STAR Partner of the Year Award.
 

2010

The National Restaurant Association (NRA) presents Kitchen Innovation Awards to Merrychef® for its eikon® series ovens and to Multiplex for its Blend-In-Cup® (BIC) smoothie maker.
 

2011

Manitowoc Ice receives an NRA Kitchen Innovation Award for its Indigo® Series ice machines. 
 

2013

SEFA Buying Group names Manitowoc Foodservice the Supplier of the Year. Manitowoc Foodservice acquires INDUCS, a leading supplier of induction technology, based in Herisau, Switzerland.
 

2014

McDonald’s presents Manitowoc Foodservice with a Sustainable Supply Award. Convotherm wins the NRA Good Design Award for its Convotherm 4 oven. Manitowoc Foodservice opens a new manufacturing facility in Monterrey, Mexico, and a sales office in Dubai, United Arab Emirates.
 

2015

SUBWAY® names Manitowoc Foodservice the Vendor of the Year, and Frymaster receives an NRA Kitchen Innovation Award for its FilterQuick® fryer with Oil Quality Sensor. Manitowoc Foodservice acquires Welbilt, a producer of refrigeration equipment in Thailand. The company also establishes a distribution center in Covington, Tennessee, and transfers production of its Cleveland, Lincoln and Convotherm® product lines from Ohio to three centers of excellence in North America.
 

2016

Manitowoc Foodservice, Inc., is established following a spin-off from the Manitowoc Company.
 

Manufacturing & Supply Chain Excellence

Lean manufacturing principles deliver quality. Supply chain transparency ensures peace of mind.
 
ISO Certified

ISO Certified

Most of our manufacturing facilities have earned ISO 9001 certifications. These international standards reduce costs, minimize waste and increase productivity.
 
Supply Chain Transparency

Supply Chain Transparency

Manitowoc Foodservice expects our employees, vendors and suppliers to maintain high ethical, labor and human rights standards. Our policies and practices for human rights, labor practices and safety are defined in our Code of Conduct.

Manufacturing & Supply Chain Excellence

Protecting the Environment

We protect the environment through sustainable manufacturing methods, energy-saving technologies and lifecycle management.

Responsible Manufacturing

Responsible Manufacturing

We work with our industry partners, employees, strategic suppliers, communities and government agencies to improve sustainability. We recycle our own waste, use recycled materials for manufacturing and packaging, contract with renewable energy sources, and require suppliers to use reusable packaging.

McDonald’s® 2014 Sustainability Award
 

Energy Efficient Products

Energy Efficient Products

No one offers a broader portfolio of “green” products. All 1,800 qualified Manitowoc Foodservice products support the LEED® Green Building Rating System™. Over 1,000 product options comply with ENERGY STAR® standards. Our EnerLogic® program helps maximize your electric, gas and water savings by identifying energy efficient equipment.

ENERGY STAR® Partner of the Year Awards
 

Environmentally Friendly Refrigerants

Environmentally Friendly Refrigerants

We use environmentally friendly refrigerants such as R290 in Delfield® and Manitowoc® Ice products. A natural, propane grade refrigerant, R290 is more energy efficient than other refrigerants and can save up to 40% more energy compared with other hydro-fluorocarbon (HFC) refrigerants.
 

No Hazardous Substances

No Hazardous Substances

We restrict the use of hazardous substances such as lead, mercury, cadmium, hexavalent, polybrominated biphenyls (PBB) and diphenyl ether (PBDE) to reduce our impact on the environment. Our internal policies and procedures ensure we comply with all regional and international policies. We are RoHS2 compliant.
 


Lifecycle Management

Our commitment to full lifecycle equipment management reduces the impact on the environment. We begin with using fewer raw and more recycled materials for manufacturing, packaging and delivery processes. At the end of equipment life, we help customers recycle and dispose of equipment.

Corporate Citizenship

Supporting communities is our business.
We supply entrepreneurs. We feed the hungry. We protect the environment.
We believe in making a positive contribution to our neighbors.
 
New Kitchen Serves 2,000 People a Day
New Kitchen Serves 2,000 People a Day

Manitowoc Foodservice donated 24 pieces of commercial kitchen equipment including ovens, kettles, ranges, fryers, grills, refrigerators and an ice machine to Metropolitan Ministries in New Port Richey, Florida. The organization serves 2,000 hot meals every day to hungry families and the homeless throughout the county.
Taking the Ice Bucket Challenge
Taking the Ice Bucket Challenge

Hundreds of employees from across the United States participated in the Ice Bucket Challenge to raise money for Amyotrophic Lateral Sclerosis (ALS), often referred to as Lou Gehrig’s Disease. The challenge started at the Manitowoc Ice facility in Wisconsin and traveled throughout 10 other facilities. Hundreds of employees participated in and/or donated to the effort, raising $10,000 in employee and company contributions.
Running the Relay for Life
Running the Relay for Life

Employees from Manitowoc Ice joined other area employees in the American Cancer Society’s Relay for Life, raising over $58,000. Teams held a variety of fundraising events such as flower sales, bake sales, barbecues, raffles, “trap shoots,” rummage sales and silent auctions.
Local Renewable Resources Power Convotherm Plant
Local Renewable Resources Power Convotherm Plant

Our Convotherm plant in Eglfing, Germany, partnered with the community to build a power plant to produce steam from local carbon-neutral crop and dairy farm by-products such as wood chips. The steam powers the manufacturing facility as well as about 50 private households in the area. In addition, the plant uses electricity exclusively from a hydroelectric power plant, requires suppliers to use reusable packaging for raw materials delivered to the facility and purchases eco-labeled paper. Each year, the plant’s efforts save about 1 million kg of C02, 4.6 million kWh of electricity and 270,000 therms of natural gas.

Industry experts and customers agree.
Our brands are the best in the business.


Our commitment to delivering top-quality, innovative products is renowned throughout the industry.
 
Best In Class 2016
FE&S Magazine
Best-In-Class Awards


For the past 15 years, operators, dealers and consultants rated Manitowoc Foodservice best in class across multiple categories in the Foodservice Equipment & Supplies Magazine Awards. Our Frymaster and Manitowoc Ice brands have been the sole winners in their category for 15 years in a row.
 
NRA Kitchen Innovation Awards
NRA Kitchen
Innovation Awards


Our leading brands have earned 31 awards from the National Restaurant Association Kitchen Innovation Awards since the program started in 2005. Our winning products save energy, reduce waste and improve productivity for operators.

Customer Accolades


We listen to our customers, anticipate their needs and develop innovations to exceed their expectations.

 
McDonald’s® Innovator of the Year 2015

McDonald’s® Innovator of the Year 2015


Frymaster developed several innovations for McDonald’s including a low oil volume technology for the Japanese market, a multiple-language touchscreen controller, and a built-in oil quality sensor for fryers in European markets to improve consistency of oil management, reliability, crew safety and ease of use.
SUBWAY® Vendor of the Year Award 2015

SUBWAY® Vendor of the Year Award 2015


Manitowoc Ice® and Merrychef® were recognized for outstanding service and bringing innovations to SUBWAY on a regular basis. Based on conversations with SUBWAY, Merrychef eikon® high-speed ovens with touch screens are designed to exceed expectations in performance, maintenance and ease-of-use. Manitowoc Ice Indigo® series programmable ice machines feature patented Luminice® Growth Inhibitor to keep the food zone clean, saving thousands of dollars each year in labor alone.

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McDonald’s® 2014 Sustainability Awards

McDonald’s® 2014 Sustainability Awards


McDonald’s recognized our Convotherm plant in Eglfing, Germany, for partnering with the community to build a power plant to produce steam from local carbon-neutral crop and dairy farming by-products such as wood chips. Each year, the plant’s many sustainability efforts save about 1 million kg of C02, 4.6 million kWh of electricity, and 270,000 therms of natural gas.
Energy Star

ENERGY STAR® Partner of the Year Awards


For six consecutive years, the U.S. Environmental Protection Agency presented Manitowoc Foodservice with an ENERGY STAR® Partner of the Year Award, the highest recognition for superior energy management, commitment to energy savings and promotion of ENERGY STAR® benefits.
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Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree


Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service: con.kundendienst@manitowoc.com